Find answers to our most frequently asked questions.

Shipping & returns

What is your return and refund policy?

We accept returns within 30 days of purchase for all in-stock, non-sale items. For all in-stock discounted or sale items, ALL SALES ARE FINAL.

To be eligible for a return, your item must be unused adn in the same condition that you received it. It must also be in the original packaging. Customer will be responsible for return shipping charges and fees.

All sale items are final and cannot be returned or exchanged.

How do I track my order?

You'll receive a confirmation email with tracking information. For questions regarding your order, please email shop@blacktiebeach.com.

Gift Registry

What is your gift registry process?

Our gift registry process is easy! Learn how to get started here.


Do you offer in-store pick-up?

We do not currently offer in-store pick-up.

Can't find an answer?

Contact our customer support through the contact page and our team will get back to you as soon as possible.

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